The way Aviludo operates is based on a large number of legal provisions and self-regulatory standards of conduct. We have implemented a Compliance Program to ensure compliance with these rules in our daily business practice. The implementation of these measures is coordinated by the Compliance Officers. Our Compliance Program helps the entire company to comply with the rules in force and is equally demanding of all our Business Partners.
Compliance is not an end in itself: legal, honest and responsible action serves our customers, our employees and our company.
Compliance is, above all, a question of good corporate culture. Only by working together can we create this culture.
Our compliance values and Aviludo's business principles help us in our day-to-day business:
Our business principles are an important part of our compliance culture, part of our DNA and our promise to our customers.
Acting against our business principles will not be tolerated by our community or our company.
Code of Conduct and Incident Reporting System
Aviludo relies on an educational approach to anchor the business principles in the minds of its employees. A document on the intranet, for example, explains the eight principles with the help of practical examples. Simple. Clear. Understandable. In addition, we organize training and counselling sessions.
We inform all our employees about the rules and standards relevant to their areas of work. We help them fulfill their obligations. We bring our compliance principles to life.
Aviludo continuously checks compliance with all rules and standards. A dedicated compliance organization analyzes any weaknesses. Where necessary, Compliance Officers develop concrete measures to prevent misconduct.
If situations are unclear, there are several people available for advice, including Compliance Officers. Anyone who becomes aware of a breach of compliance rules can also use METRO's Whistleblowing System. This option is available to both employees and third parties, customers, suppliers and business partners. Reports are submitted online and can be made anonymously.
Aviludo Anti-Corruption Policy
For us, data protection is not just an empty phrase. We take the protection of personal data very seriously, both for our employees and for our customers, suppliers and everyone else. We make every effort to guarantee this protection. We make sure that all data is only processed in accordance with strict legal requirements.
For more information on our group-wide data protection standards and our Data Protection Management System, please see our Privacy Policy.
This procedure guarantees the objective and effective handling of complaints, indicates the follow-up given to them and the time normally required for their processing.
