Privacy Policy

Aviludo - Indústria e Comércio de Produtos Alimentares S.A. (hereinafter, Aviludo), with registered offices in Semino, 8125-303 Quarteira and NIPC 501476180 is the owner of the Aviludo.pt domain, where its website is hosted.

AVILUDO IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS AND HAS THEREFORE DRAWN UP AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO PLEASE READ IT TO FIND OUT THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

What is this policy about?
1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE, describing the practices adopted for this purpose.
What is personal data?
1. Personal data is any information relating to a person which identifies that person or makes that person identifiable, regardless of the nature and medium of the information, including the sound and image of the person.
2. Identifiable means a person who can be identified, directly or indirectly, in particular by reference to an identification number or other factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
How will we use your personal data?
1. Aviludo will use the personal data you provide for the following purposes:
  1. To process your quotation request;
  2. For WEBSITE management operations;
  3. For commercial purposes, such as data analysis, audits;
  4. For fraud prevention and information systems security;
  5. To adapt, improve and modify services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.
2. These personal data processing operations are an essential tool for your satisfaction and for Aviludo's activity and are carried out in accordance with the applicable legislation and best practices.
3. Your personal data will not be reused for other purposes that have not been previously identified or that are unrelated to the purposes for which they were initially collected.

What are the grounds for processing the personal data we collect?

The personal data that Aviludo processes has specific grounds, depending on the purposes for which it is used.
In the following table you can see which foundations are in line with the purposes identified above:

Purpose	Fundamentals
To process your quotation request	Pre-contractual due diligence.
For WEBSITE management operations.	Consent for that specific purpose (cookies);Legitimate interests pursued by Aviludo.
For commercial purposes, such as data analysis, audits.	Consent for this specific purpose (cookies).
For fraud prevention and information systems security.	Legitimate interests pursued by Aviludo.
To adapt, improve and modify services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.	Consent for that specific purpose (cookies);Legitimate interests pursued by Aviludo.

What personal data do we collect?

The personal data that Aviludo collects and processes is only that which is necessary and appropriate for the purposes indicated above.
Aviludo will collect and process the following personal data:

Purpose	Data
To process your quotation request	Name, email.
For WEBSITE management operations.	Cookie data, IP address.
For commercial purposes, such as data analysis, audits.	Cookie data, IP address.
For fraud prevention and information systems security.	IP address.
To adapt, improve and modify services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.	Cookie data, IP address.

How do we collect your personal data?
1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and the e-mail messages you send us.
2. Your personal data is collected through your device as follows:
  1. Through your browser;
  2. Through cookies;
  3. Through pixel tags and other similar technologies;
  4. IP address;
  5. Through your User data.
3. Aviludo is committed to processing your data in accordance with the law and in a legitimate manner.
4. Aviludo will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Point 12 to understand how).
5. Aviludo's services are not aimed at minors and no personal data of minors is processed intentionally.
What are cookies?
1. Cookies are small information files that help identify your browser and can store information such as user settings and preferences.
2. Aviludo will store cookies on your device to personalize and facilitate browsing as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
3. With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, which may be withdrawn at any time through specific browser tools.
4. To find out more about the cookies we use, please consult our Cookie Policy.
What are pixel tags and other similar technologies?
1. Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some services to, for example, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns and compile statistics on the use of the Services and response rates.
2. To find out more about pixel tags and other similar technologies we use, please consult our Cookie Policy.
How do we protect your personal data?
1. Your personal data is kept secure through the adoption of various technical and organizational security measures that guarantee that only those Employees who must access it have access to it, in accordance with the rules created for this purpose.
2. To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
3. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS, a security protocol that protects telecommunications via the Internet).
4. Although we take the care and precautions we deem appropriate to protect the personal data you provide and we collect, you should be aware that no security system is impenetrable.

How long do we keep your personal data?

Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy Policy. Thus:

Purpose	Maximum time
To process your quotation request	1 year.
For WEBSITE management operations.	2 years.
For commercial purposes, such as data analysis, audits.	2 years.
For fraud prevention and information systems security.	2 years.
To adapt, improve and modify services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.	2 years.

If a specific or mandatory period is required by law, this will be the data retention period. In all other cases, personal data will be kept for no longer than the periods indicated above, which Aviludo considers to be sufficient to fulfill the purposes.
At the end of the retention period, all personal data collected will be deleted.

How you can exercise your rights
1. Before we explain how you can exercise your rights, you should know what they are. The law gives you the right to ask us to exercise the following rights:
  1. Access: the right to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, the right to access your personal data;
  2. Rectification: the right to have inaccurate personal data concerning you rectified and to have incomplete personal data completed;
  3. Erasure: the right to have your personal data erased when one of the reasons listed in the legislation applies;
  4. Limitation of processing: the right to obtain the limitation of processing if one of the situations listed in the legislation applies;
  5. Objection: the right to object at any time to the processing of personal data concerning you;
  6. Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
3. In order to exercise the above rights, please contact Aviludo at rgpd@aviludo.pt.
4. If you ask us to delete some or all of your personal data, some of the services you have requested may not be provided to you and Aviludo will only keep the personal data necessary to comply with the legal obligations to which it is bound.
When do we communicate data to third parties?
1. Aviludo may use third parties to provide certain services, such as maintenance, technical support, marketing, invoicing or payment management, which may have access to some of the personal data, namely the data necessary for the contracted purposes.
2. Aviludo ensures that the entities that have access to the data are credible and offer high guarantees of protection, never transmitting data to them beyond what is necessary to provide the contracted service, although Aviludo remains responsible for the personal data provided.
3. Aviludo may also communicate your data to the following entities:
  1. Companies in the corporate group to which Aviludo belongs and with which it has commercial partnerships for the creation and offer of benefits; or,
  2. Other partners outside your business group (with prior authorization from you).
4. Aviludo may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by a court order.
Third-party websites
1. The WEBSITE may contain links to other websites which may collect and process your personal data, and such processing is the sole responsibility of the owners of those websites, and Aviludo is not responsible for their policies and/or practices.
2. An example of these third parties is Facebook, through the buttons on the WEBSITE.
Data transfers outside the European Union
1. In the event of data transfers to third countries outside the European Union, Aviludo will comply with the legal rules, in particular with regard to the suitability of the country of destination for the protection of personal data and the requirements applicable to such transfers, and personal data will not be transferred to jurisdictions that do not offer guarantees of security and protection.
The smallest
1. The WEBSITE is not aimed at minors under the age of 16, so we ask that minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.
Sensitive personal data
1. Aviludo thanks you for not sending or disclosing any sensitive personal data to us, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sex life or sexual orientation.
2. If you still send us or make us aware of these categories of personal data, they will be deleted immediately.
Changes to the privacy policy
1. Aviludo reserves the right to adjust or change this Privacy Policy at any time, and such changes will be publicized.
Our contact details
1. If you have any doubts or questions regarding this Privacy Policy, please contact us in writing by e-mail:
Latest version
1. December 31, 2020. Faro (Portugal).